Privacy Policy
At AuraTech Accessories, we are committed to protecting your privacy and personal information. This Privacy Policy describes how we collect, use, process, and disclose your information when you access or use our online platform for purchasing phone accessories, and it outlines your rights regarding your information.
Information We Collect
We collect various types of information to provide and improve our service to you.
Information You Provide to Us:
- Account Information: When you create an account, we collect your name, email address, and a password.
- Order and Payment Information: When you make a purchase, we collect details necessary to process your order, including your billing address, shipping address, phone number, and product selections. While we do not directly store your full payment card details, our payment processing partners may collect this information directly to complete your transaction.
- Communication Information: When you communicate with us through customer support or other channels, we collect the content of your communications and any information you choose to provide.
Information We Collect Automatically:
- Usage Data: We collect information about your interaction with our site, such as the pages you visit, the products you view, the links you click, the time you spend on certain pages, and other similar usage statistics.
- Device Information: We collect information about the device you use to access our online platform, including your IP address, browser type, operating system, unique device identifiers, and mobile network information.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our site.
- To process and fulfill your orders, including shipping and delivery.
- To communicate with you about your orders, products, services, and promotional offers.
- To personalize your experience on our online platform, including product recommendations and displaying content tailored to your interests.
- To improve our site, products, and services, including developing new features and functionality.
- To monitor and analyze trends, usage, and activities in connection with our service.
- To detect, prevent, and address technical issues, fraud, and security incidents.
- To comply with legal obligations and enforce our terms and conditions.
How We Share Your Information
We may share your information with third parties in the following situations:
- Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, email delivery, hosting services, and customer service.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred.
- With Your Consent: We may share your information for any other purpose disclosed to you at the time we collect the information or with your explicit consent.
Your Rights and Choices
You have certain rights regarding your personal information, which may vary depending on your location and applicable laws. These rights may include:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal information under certain circumstances.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Object: You have the right to object to our processing of your personal information under certain conditions.
- Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We may need to verify your identity before fulfilling your request.
Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Third-Party Links
Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. AuraTech Accessories operates primarily within India. However, some of our service providers may be located in or process data in other countries. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
AuraTech Accessories14, Sector 18,
Gurugram, Haryana - 122008,
India